Tenant testimonials

MTM Property Services is most proud to have received numerous tenant testimonials throughout its trading.

Listed below is a selection of comments from tenants that have appreciated our hard work and professionalism.

Ella Richardson (2010)
"Hi Gemma. Just wanted to say thank you for all your help on the house, we are so happy to finally be settled and apologise once again for our delay with our paperwork."

Chris Tipple (2010)
"MTM have been an excellent team, very quick to deal with any issues we had with the house. They have been patient with us regards any financial issue's. You can tell the guys 'n' girls there are post-grad students if only by their genuine approach and understanding. They will go out of their way to help if they can."

Alex Dimond (2010)
"Staying with MTM for my second year was an easy choice, any maintenance issues were fixed quickly and if we had any problems there would always be someone to help. We have looked around many properties with many agents, but none compare to MTM."

Rupert Erskine (2010)
"I am a current tenant of MTM's and have decided to rent with them again this year. Whenever I’ve called the office with maintenance issues, Toby has always dealt with them in a prompt and efficient manner which is important to us and is the reason why I have decided to rent with them again for another year."

Dominic Grant (2010)
"We have used MTM as our agent for another year and found another great home! Charlotte was very helpful and friendly when showing us houses. Gemma and the team have always dealt with our maintenance issues swiftly and are all very welcoming when we come to the office!"

Roshnee Patel (2010)
"MTM have been friendly and very co-operative and prompt in dealing with the issues we've had with our house. They have offered us a wide range of houses for next year and have been considerate with any money problems we have had. It is obvious that the staff are post-graduate students as they are very understanding."

Owen Emmerson (2010)
"I have decided to stay at no.32 Hillside due to the locality of the property and the ease of access to assistance from MTM. Any small problems that have occurred within the property (which have been minimal) have been dealt with with efficiently and with care. An evident sense of responsibility has been demonstrated in the quick response of any maintenance issues, ensuring that living here is virtually uninterrupted."

Sonam Bhourlay (2010)
"The MTM staff are all very helpful and approachable, and it was very easy to find a new house with them this year. In addition, problems I’ve had in the house i currently live in have been fixed efficiently after just one call to the office."

Justin Brown (2010)
"Any problems I've had with the house were dealt with quickly and easily because of the helpfulness of the staff."

James Morgan (2010)
"We have rented through MTM for several years now and have had a very efficient and prompt service to any of our enquiries. Problems, of which there have been very few, have always been dealt with quickly and efficiently, with regular updates from the team in the office. Would Highly recommend!"

Laurence Woollard (2010)
"We have been very happy since we moved in and think you guys at MTM are absolute legends. However, to keep our university experience fresh we would like to move to a different house and hopefully with more people (obviously keeping with you as our housing agency)."

Zitian Wei (2010)
"Hello Charlotte, Gemma asked me about the boiler the other day and yes it has been fixed. Thank you for the help and caring."

Jason Cervantes (2009)
"Hi Simon, I'd like to thank you for you're help these past weeks, you've been a great help. We started off as only four students, but now we're looking for six bedroom houses. You don't understand how much we appreciate your help and your updates. Thank you again." 

Sarah Smith (2009)
“Thank you for all the help throughout the past two years.”

Laura Carr (2008)
"Thank you for your help throughout our time at Upper Lewes Road, you have been efficient and friendly and it is much appreciated."

Charlotte, Laura, Sarah, Gemma, Adam (2008)
"We would like to say thank you. You have been a great letting agent and we have been really happy with the service you provide. Especially you personally Gemma. We all agree in our house that you have been very professional and helpful at all times."

Katy Gibbons, Stephanie Gates, Sally Roberts, Megan Couchman (2008)
"Hi Gemma, just wondered if you could pass on our thanks and gratitude to Toby for sorting the sofa out so quickly. It’s great to know that we are safe in the hands of someone who gets stuff done. Thanks Toby!"

Matthew Duggan (2008)
“I'd like to take this opportunity to thank you Gemma for your help over the year in renting a house with MTM. You were fantastic and very patient with our (many) calls!”

Holly Sheldrake (2008)
"We would very much like to stay with you at MTM as we have found you most helpful. We have found Gemma most helpful as we never liaised with anyone but you!"

Adam Cook (2007)
"I am always very impressed with the level of understanding of the staff. I would describe MTM as offering a very personal service with a great deal of customer care."

Kevin Murgatroyd (2007)
"They are polite, efficient and above everything else honest, which I believe makes them stand out against other agents. I can tell Toby and Leon have rented properties as students themselves by the way they understand our problems and treat us with respect.  It’s refreshing to be treated like a person rather than just a cheque book."

Russell Knight (2007)
"Being inexperienced about letting a house for the first time and moving away from home I was scared. MTM were very supportive and helped me and my friends find a house. The next year we continued with MTM and again they found us a lovely house. We would recommend any new students to give them a call."

Paul Page (2007)
"We didn't know the extent of how to maintain a house until we moved in (that's what parents are for). When any issue arose, MTM were speedy and informative to resolve any maintenance issues."

Ian Jackson (2007)
"Please pass on our thanks to the team at MTM.  They made our first experience of renting a property very easy and stress free.  We will not hesitate to recommend them to our family and friends."

Chirag Pundhir (2007)
"The staff have been more than obliging in every way. Worn out furnishings and appliances are replaced painlessly and promptly and the inevitable maintenance issues were attended to almost immediately by the fast efficient MTM trades team."

Gayatri Singh (2007)
"The team at MTM are always available and very personable – I would recommend them without hesitation to anyone looking for more than a faceless landlord/agent and a cluster of papers to sign!"

Kalpesh Patel (2007)
"We rented a property from MTM for over a year, and loved calling it home. Toby and the team are good at their job and add a friendly touch. Our deposit was returned to us swiftly and everything was explained to us very clearly when moving in and out of our property, thanks MTM."

Adam Ruby (2006) 
"I have rented with many other agents and Landlords in previous years, there are always problem areas for tenants. My uncertainties towards agents were resolved in the time I have been with MTM. They listen and respect you as a person rather than a number on their system."

Nicholas Ward (2006) 
"I would like to say thanks to MTM for the speedy resolution to our boiler problem. We know that other letting agents may not have been so quick on the job and we all really appreciate it. Thanks a lot!"

Vicky Robb (2006) 
"We have thoroughly enjoyed living in the house. And I would like to thank MTM for all the help and efficient service they have offered us over the year. Many thanks."

Adrian Martin (2006) 
"We have been impressed by the standard of properties supplied by MTM and by their efficiency in dealing with administration and any problems with the property. As such, we have elected to rent one of their houses for a second year. Many thanks."

Annie Savo (2006) 
"A very efficient and organised business with quick response in times of need and assistance, Thanks for a great year!"

Ian Jeffs (2006) 
"The house we rented from MTM Property Services was very clean when we arrived. My housemates and I have had no problems with the house and Toby and his staff were friendly and helpful with any enquiries we had during our tenancy. As a Student tenant you almost expect hassle from landlords, however I was pleasantly surprised to find out how professional and hassle free MTM's Service was. As a result my housemates and I have decided to rent the property for another year."

Mia Lowney (2006) 
"Thanks for all the help you gave me over the past year. It was very much appreciated that every incident or problem that arose was sorted within a few days! I'm hoping that any problems that occur with my house this year will be dealt with by my new landlord as swiftly and efficiently as they were by you and your company."

Laura Chadwick (2006) 
"It was a pleasure to live in a house run by MTM Property Services, thanks for responding to whatever our needs were at the time"

Ben Clark (2006) 
"I was a tenant in a property rented from MTM. I found that as an agency they were really student friendly, approachable and got on top of maintenance work very quickly. I would recommend them to anyone looking for somewhere to live in Brighton"

Chris Casey (2005) 
"I was accepted to Brighton University through clearing and moved to Brighton late in the summer. I needed to find a place to live immediately and found MTM very efficient and helpful in finding me a place to rent quickly"

Christina Day (2005) 
"MTM Property services are a very friendly agency and I really enjoyed my stay in one of their properties. They have a good personal touch and always endeavored to fix any problem we had as swiftly as they could, thanks MTM."

Phillip Clark (2005) 
"Having lived in an MTM Properties house for my second year, I would recommend their services unequivocally. Toby and his staff are always friendly and professional, dealing with problems at the property as they arise and giving ample notice if they need access to the property. I would use them again without question.”

Lisa Desborough (2005) 
"Throughout my tenancy MTM responded to any issues quickly and efficiently. Living in their property was a pain free experience and I would definitely recommend their services."

John Chatfield (2005) 
"Having lived in MTM properties for the last two years, we found their service to be very friendly and helpful, and have acted as indispensable intermediaries between tenant and landlord. Our deposits were returned to us promptly, in full, upon vacation of the property, and I would recommend their service to current and future Brighton and Sussex students."